A: Hello, this is the sports slub, how can I help you?
B: Hello. This is Mel. Can I speak to Lora Stock, please?
A: I'm sorry. She isn't in
B: What a pity!
A: You can leave a message for her if you like.
B: Yes, thank you, could you tell her Mel Lark called, please.
A: I'll certainly tell her you called
B: Thank you, goodbye!