- Hello, is that Mr. Wright’s secretary?
- Yes.
- I want to confirm my appointment with Mr. Wright on Monday morning.
- I am afraid Mr. Wright cannot manage Monday morning. Perhaps you could meet on Friday afternoon instead?
- I’m sorry but I have to go away and won’t be able to manage Friday afternoon.
- Could I suggest Thursday instead? 12 o’clock at our office as arranged?
- Well, I think that will be all right.