A: Hello, this is the bank, how can I help you?
B: Hello. Can I speak to Edward Key, please?
A: I 'm sorry. He isn' t in.
B: What a pity!
A: You can leave a message for him if you like.
B: Yes thank you, could you tell him Megan Smith called, please.
A: I 'll certainly tell him you cslled.
B: Thank you, goodbye.