3. Think of possible questions, the replies are given.
Example: - Can I speak to your manager?
- I’m sorry, he is not here at the moment.
1) - …
- I’m sorry, but I really don’t know.
2) - …
- Just one moment, I’ll ask the manager.
3) - …
- I’m awfully sorry, there is no answer.
4) - …
- I’m afraid, we are fully booked that weekend.
5) - …
- Excuse me, but we are not open on Mondays.
6) - …
- I’m afraid we don’t have any single rooms left for tonight.
7) - …
- I’m really very sorry, but we have nothing left.